On September 18, 2024, the Dagupan City Water District (DCWD) hosted a heartwarming initiative titled “Grateful Bites: A Customer Appreciation Activity of DCWD.” This event is a testament to the organization’s commitment to acknowledging the vital role of its concessionaires in the community.
As part of its ongoing Gender and Development (GAD) Programs, the DCWD sought to deepen its relationship with customers through a simple yet meaningful gesture: the distribution of tokens. On this special day, the DCWD distributed a total of 600 pieces of bread across its three collection offices located in Tambac, Herrero-Perez, and near the City Hall. Each location received 200 pieces, serving not just as a treat, but as a symbol of gratitude towards the loyal customers who contribute to the water district’s success.
The initiative was made possible thanks to the unwavering support of the DCWD Board of Directors, led by Chairperson Arlene G. Sanchez, the effective leadership of General Manager Gretchen G. Buena and the commitment to work excellence of the DCWD employees. Their dedication underscores the importance of customer appreciation in fostering a collaborative community spirit.
The “Grateful Bites” activity is part of a larger strategy to reinforce customer relations and create a sense of community among the concessionaires. By prioritizing customer engagement, DCWD not only highlights its commitment to service but also fosters a culture of inclusivity and appreciation.
As the event unfolded, smiles spread across the faces of customers who came to collect their tokens. Many expressed their gratitude for the thoughtful gesture, reinforcing the bond between the water district and the community it serves.
In an era where customer service is often overshadowed by technology, DCWD’s “Grateful Bites” initiative stands as a refreshing reminder of the power of simple acts of kindness. This event not only celebrates the contributions of customers but also lays the groundwork for a more inclusive and supportive community, where everyone plays a vital role in collective success.
