The Primary Provider of
Water Services in Dagupan City.
Dagupan City Water District (DCWD) is the primary provider of water services in Dagupan City. As a trusted partner of the community, DCWD is committed to delivering sustainable, high-quality water-related services to meet the needs of the community. Our services span almost all the 31 barangays of Dagupan City, with water delivery available 24 hours a day, 7 days a week.
Strategic Direction and Vision Statement
For the DCWD-PAMANA Joint Venture to be an essential and trusted partner of the People of Dagupan City in providing sustainable, high quality water-related services to meet the increasing demand and needs for water supply.
Mission Statement of the Joint Venture
DCWD-PAMANA Joint Venture’s General Objective is:
Primarily to attain the highest possible level of water supply services for, as far as feasibly possible, one hundred percent (100%) of water consumers in the JV Area.
DCWD-PAMANA Joint Venture has the following specific objectives:
- To develop new/additional sustainable water sources to meet long term water demand;
- To reduce and maintain distribution losses (Non-Revenue Water) to national or industry-acceptable levels;
- To expand service coverage within the existing barangays utilizing and improving DCWD Facilities.
- To ensure, as far as feasibly possible, uninterrupted twenty-four (24) hour water supply to connected consumers;
- To ensure that water supplied to consumers comply with prevailing standards on drinking water quality under Philippine National Standards for Drinking Water;
- To mitigate tariff impact to Consumers;
- To maintain good and harmonious relationship with water consumers at all times through their improved satisfaction level.
- To protect the environment by ensuring responsible use of groundwater resources, promoting utilization of surface water and providing sound management and protection of watershed, in strict compliance to Republic Act No. 11039 or the Expanded National Integrated Protected Areas System (NIPAS) Act of 2018.
- To assure security of tenure and maintain harmonious work relations, no DCWD absorbed employee regardless of status (permanent, casual, Contract-Of-Service, job order) shall be removed from service for the duration of the contract period, except for cause and after due process.
- As a matter of policy, no retrenchment, right- sizing, downsizing or any other scheme of removing employees shall be implemented for the duration of the contract period, whether directly or through association or contract with an agency.